Service vs Sales

This weeks message is a sales tip.

Sales is basically being a “helper”.

We Ask, Listen and then Help (serve our clients needs based on their answers to our questions).

Our clients are asking for our “help” all the time- which utility company supplies my new home, can you recommend a good dry cleaner in the area? Can you refer me to a knowledgeable banker? Realtor? Title company? We as sales people need to build our referral source base so we have the best referral sources to meet all of our client’s needs- whether now or in the future. A strong referral source base will keep more of our clients happy and keep them referring back to you!

Look at and evaluate your referral sources? Do you have enough referral sources? Are you happy with your referral sources for your clients? Stay in touch and check in with referral sources to see if anything is new in their business or possibly something is new in your business that you’d like to share. If you need more referral sources, get out and network! Get a referral to a few networking groups. Go to a meeting for each of them and then pick one or two groups to join that you Feel fit your needs and that you could also refer business to.

Remember- It’s not always WHAT you know, but WHO you know!

Happy helping!Service vs Sales Realtor


About lizschneider66

Mortgage consultant with over 19 years experience. First time buyers, move up buyers, construction, FHA/VA, Jumbo loans, investment property purchases, & refinances- I will find the solution to financing the American dream of homeownership! Subscribe to my blog and never miss any mortgage industry news. I am Vice President of the North Coast Building Industry Association, Lorain County Association of Realtors, Working Women Connection and Womens Council of Realtors.
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